Derek Malyczewskyj
About Derek Malyczewskyj
Derek Malyczewskyj serves as the Manager of Product Support at Litera in Toronto, Ontario, Canada, a position he has held since 2021. He holds a Bachelor of Science in Mathematics from Queen's University, where he studied from 2011 to 2015, and previously worked as a Client Support Manager at Kira Systems from 2017 to 2021.
Work at Litera
Derek Malyczewskyj has been serving as the Manager of Product Support at Litera since 2021. In this role, he is responsible for overseeing the product support team and ensuring that clients receive effective assistance with Litera's software solutions. His position is based in Toronto, Ontario, Canada, where he has contributed to enhancing customer satisfaction and product usability.
Previous Experience at Kira Systems
Before joining Litera, Derek Malyczewskyj worked at Kira Systems as the Client Support Manager from 2017 to 2021. In this capacity, he managed client relationships and support operations, focusing on delivering high-quality service to users of Kira Systems' products. His experience in client support laid a strong foundation for his current role in product support.
Education and Expertise
Derek Malyczewskyj earned a Bachelor of Science degree in Mathematics from Queen's University, where he studied from 2011 to 2015. His academic background in mathematics provides him with analytical skills that are beneficial in his roles within product and client support.
Background
Derek Malyczewskyj is based in Toronto, Ontario, Canada. His career in product and client support spans several years, with a focus on enhancing user experience and satisfaction in the technology sector. His educational background and professional experience contribute to his effective management of support teams.