Dhyeya Pandya
About Dhyeya Pandya
Dhyeya Pandya is a Technical Support Executive with a background in Computer Engineering. He has experience in system upgrades, project deployment, and customer support, having worked for companies such as StayinFront India Pvt. Ltd. and Azilen Technologies Pvt. Ltd.
Work at Litera
Dhyeya Pandya currently serves as a Technical Support Executive at Litera, a role he has held since 2023. Based in Ahmedabad, Gujarat, India, he is responsible for providing technical assistance and support to clients. His role involves understanding client requirements and ensuring that technical solutions are effectively implemented.
Previous Experience in Technical Support
Before joining Litera, Dhyeya worked at StayinFront India Pvt. Ltd. as an Operations System Analyst from 2019 to 2022. In this position, he deployed projects and patches on a Tomcat application server and applied security patches across production, QA, and development servers. He also managed continuous integration monitoring using SQL Oracle Developer.
Education and Expertise
Dhyeya Pandya holds a Bachelor of Engineering (BE) in Computer Engineering from Shree Swaminarayan Institute of Technology, which he completed from 2016 to 2019. He also earned a Diploma in Computer Engineering from Merchant Engineering College, Basna, Visnagar, from 2012 to 2016. His educational background provides a solid foundation in technical skills relevant to his roles in the IT industry.
Experience at Azilen Technologies
Dhyeya worked as a Software Engineer at Azilen Technologies Pvt. Ltd. for 10 months in 2022. His responsibilities included creating Touch app pools and sites, handling customer issues, and maintaining a Jira board to track issues. He also created S3 links for downloading from S3 buckets, showcasing his skills in cloud services.
Technical Skills and Projects
Dhyeya has experience in full system upgrades and releases on Windows OS servers. He has utilized Firebase for backend services, including authentication and push notifications. Additionally, he proactively monitored CPU performance and memory issues in AWS EC2 instances across all regions, demonstrating his expertise in cloud computing and system performance management.