Eric S.
About Eric S.
Eric S. is a Technical Writer at Litera, where he has worked since 2014, focusing on documentation for product teams and collaborating with various departments. He holds a Bachelor's Degree in Business Administration with a concentration in Information Management from the University of Colorado at Boulder.
Work at Litera
Eric S. has served as a Technical Writer at Litera since 2014, contributing to the company for a decade. In this role, he collaborates with various teams, including development, implementation, QA, and product development, to create comprehensive documentation. His responsibilities include producing how-to guides, videos, release notes, and sprint notes. Eric is also involved in product development and feature specifications for the Umbria product team, where he maintains Confluence and manages sprint tickets.
Education and Expertise
Eric S. holds a Bachelor's Degree in Business Administration with a focus on Information Management from the University of Colorado at Boulder - Leeds School of Business. He studied there from 2010 to 2014. His educational background provides a foundation for his technical writing skills and understanding of product management processes, which he applies in his current role at Litera.
Background
Before joining Litera, Eric S. gained diverse experience in various roles. He worked as an Advanced Sales Representative at Vector Marketing for three months in 2012. In 2013, he served as an Excel Teaching Assistant at the University of Colorado Boulder Leeds School of Business for eleven months and completed a three-month internship as a Business Intelligence Analyst at Covidien. These positions contributed to his skills in collaboration and documentation.
Achievements in Documentation and Training
In his current position, Eric S. utilizes tools such as Madcap Flare and Confluence to create and update documentation for the Umbria and CAM platforms. He conducts QA testing for new features and provides internal training and documentation for team members. Additionally, he leads team meetings and collaborative sessions aimed at enhancing product management processes, demonstrating his commitment to improving team efficiency.