Gabriel Lupei
About Gabriel Lupei
Gabriel Lupei is a 2nd Line Technical Support professional with a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Universitatea „Alexandru Ioan Cuza” din Iași. He has over a decade of experience in technical support roles, currently working at Litera Microsystems in London since 2019.
Work at Litera
Gabriel Lupei has been employed at Litera Microsystems since 2019, serving as a 2nd Line Technical Support professional. His role involves providing advanced technical assistance and support to clients, ensuring that their software and systems operate efficiently. Based in London, United Kingdom, Lupei has contributed to the company's commitment to delivering high-quality technical support services.
Previous Experience in Technical Support
Before joining Litera Microsystems, Gabriel Lupei accumulated extensive experience in technical support roles. He worked at Dell in various capacities, including Services Technical Support Analyst from 2009 to 2011, Technical Support Supervisor from 2013 to 2015, and Services Technical Support Specialist from 2011 to 2013. His tenure at Dell provided him with a solid foundation in technical support and customer service.
Experience at Workshare
Gabriel Lupei served as a 2nd Line Technical Support Analyst at Workshare from 2015 to 2019. In this position, he was responsible for resolving complex technical issues and providing support to users. His experience at Workshare further enhanced his skills in troubleshooting and customer relations within the technical support field.
Education and Expertise
Gabriel Lupei earned a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Universitatea „Alexandru Ioan Cuza” din Iași. He studied there from 2003 to 2007, which provided him with a strong educational background that complements his technical support career.