Jeanette Garcia
About Jeanette Garcia
Jeanette Garcia is a Customer Enablement Specialist at Litera, where she has worked since 2021. She has a background in training and application support, having previously worked at Bracewell & Giuliani LLP for nine years and holds a Bachelor of Applied Arts and Science from The University of Houston - Victoria.
Work at Litera
Jeanette Garcia has been serving as a Customer Enablement Specialist at Litera since 2021. In this role, she focuses on enhancing customer experiences and ensuring effective use of the company's products and services. Her responsibilities include providing training and support to clients, facilitating onboarding processes, and addressing customer inquiries. Her experience in customer enablement contributes to the overall satisfaction and success of Litera's clientele.
Previous Experience at Bracewell & Giuliani LLP
Jeanette Garcia worked at Bracewell & Giuliani LLP for a total of eleven years, holding two distinct roles. From 2003 to 2012, she served as a Trainer, where she was responsible for educating staff and enhancing their skills. Following this, she transitioned to the role of Application Support Specialist from 2012 to 2014, where she provided technical assistance and support for applications used within the firm. Her tenure at Bracewell & Giuliani LLP provided her with valuable insights into client service and application management.
Education and Expertise
Jeanette Garcia has a solid educational background in technology and information systems. She studied Computer Networking at The Victoria College, earning an Associate degree from 1997 to 1999. She then pursued a Bachelor of Applied Arts and Science in Information Systems at The University of Houston - Victoria, completing her studies from 1999 to 2003. This educational foundation supports her technical expertise and informs her work in customer enablement.
Teaching Experience at The Victoria College
From 2000 to 2003, Jeanette Garcia worked as a Continuing Education Instructor at The Victoria College. In this role, she was responsible for developing and delivering educational programs to adult learners. Her experience in teaching further enhances her ability to communicate complex concepts effectively, which is beneficial in her current role in customer enablement.
High School Education
Jeanette Garcia completed her high school education at Edna High School. This foundational education prepared her for her subsequent studies in technology and information systems, contributing to her professional development.