Joel Peterson
About Joel Peterson
Joel Peterson is a Senior Enterprise Account Manager at Litera, where he has worked since 2022. He has a background in sales and account management, with previous roles at Chicago Fire Soccer Club and Bill & Paul's Sporthaus.
Current Role at Litera
Joel Peterson currently serves as the Senior Enterprise Account Manager at Litera, a position he has held since 2022. He is based in Chicago, Illinois, United States. In this role, he is responsible for managing key enterprise accounts and driving customer success initiatives. His experience in account management allows him to effectively address client needs and contribute to the company's growth.
Previous Experience at Litera
Prior to his current role, Joel Peterson worked at Litera in various capacities. He served as a Customer Success Manager from 2017 to 2019, followed by a position as Senior Customer Success Manager from 2019 to 2021. During his tenure, he developed strategies to enhance customer satisfaction and retention. He also held the position of Enterprise Account Manager for one year from 2021 to 2022, focusing on enterprise-level client relationships.
Experience in Sports Sales
Joel Peterson has a background in sports sales, having worked as a Season Ticket Sales Representative for the Chicago Fire Soccer Club from 2016 to 2017. In this role, he was involved in ticket sales and customer engagement efforts. Additionally, he gained experience as a Sales Trainee at the MLS National Sales Center for three months in 2016, where he developed foundational sales skills.
Retail Experience at Bill & Paul's Sporthaus
Before entering the sports and tech industries, Joel Peterson worked at Bill & Paul's Sporthaus as a Product Buyer and Sales Associate from 2012 to 2016. His responsibilities included selecting products for retail and assisting customers in their purchasing decisions. This role contributed to his understanding of retail operations and customer service.
Educational Background
Joel Peterson studied at Wheaton College, where he earned a Bachelor of Science (B.S.) degree in Environmental Science with a Geology focus from 2008 to 2012. His education provided him with a strong foundation in scientific principles and analytical skills. Prior to college, he attended Grand Rapids Christian High School from 2006 to 2008.