Julie Bonifield

Manager, Customer Success Tech Touch And Renewals Operations @ Litera

About Julie Bonifield

Julie Bonifield serves as the Manager of Customer Success for Tech Touch and Renewals Operations at Litera Microsystems, a position she has held since 2019 in Chicago, Illinois. She has a background in management and experience in account management and brand management.

Work at Litera

Julie Bonifield has been serving as the Manager of Customer Success - Tech Touch and Renewals Operations at Litera Microsystems since 2019. In this role, she focuses on enhancing customer engagement and ensuring successful renewals. Her work is based in Chicago, Illinois, where she has contributed to the company's mission of delivering innovative solutions to its clients. Over her five years at Litera, she has played a key role in optimizing customer success strategies.

Previous Experience

Before joining Litera, Julie Bonifield worked at Coyote Logistics as a National Account Manager from 2017 to 2019. In this position, she managed key accounts and developed strategies to enhance customer satisfaction. Prior to her tenure at Coyote Logistics, she gained experience as a Brand Management Intern at Australian Gold, LLC from 2015 to 2016. This role provided her with insights into brand strategy and marketing within the consumer goods sector.

Education and Expertise

Julie Bonifield completed her high school education at Brebeuf Jesuit Preparatory High School, graduating in 2013. She then pursued a degree in Management at Indiana University Bloomington, where she studied from 2013 to 2017. Her educational background has equipped her with the skills necessary for her roles in customer success and account management.

Career Timeline

Julie Bonifield's career began with her internship at Australian Gold, LLC from 2015 to 2016. She then transitioned to Coyote Logistics, where she worked as a National Account Manager from 2017 to 2019. In 2019, she joined Litera Microsystems, where she continues to focus on customer success and renewals operations. Her career trajectory reflects a consistent focus on customer engagement and account management.

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