Kate Criter
About Kate Criter
Kate Criter serves as the Customer Success Renewals Manager - Partners at Litera Microsystems in Chicago, Illinois, where she has worked since 2021. She has a diverse professional background that includes roles in client solutions, event management, and athletic equipment support, complemented by her experience as a multi-time state swim champion.
Work at Litera Microsystems
Kate Criter has been serving as the Customer Success Renewals Manager - Partners at Litera Microsystems since 2021. In this role, she focuses on ensuring customer satisfaction and retention through effective relationship management. Prior to her current position, she worked at Litera Microsystems as an Account Development Representative from 2020 to 2021. Her experience within the company has contributed to her understanding of customer needs and the overall customer experience.
Previous Work Experience
Before joining Litera Microsystems, Kate Criter held various positions that contributed to her professional development. She worked as a Client Solutions Representative at Echo Global Logistics from 2017 to 2019, where she developed client relationships. Additionally, she served as a Pro Shop Attendant at Quit Qui Oc Golf Course Inc in 2013 and as an Event Specialist at Vitense Golfland from 2015 to 2016. Her internships, including one as an Athletic Equipment Intern at the University of Wisconsin-Madison, further enhanced her skills in customer service and event management.
Education and Expertise
Kate Criter earned her Bachelor’s Degree in Retailing and Consumer Behavior from the University of Wisconsin-Madison, where she studied from 2012 to 2017. Her academic background has provided her with a solid foundation in understanding consumer needs and behaviors. Additionally, her experience as a collegiate athlete has instilled a strong work ethic and discipline, which she applies in her professional endeavors.
Athletic Achievements
During her athletic career, Kate Criter achieved recognition as a multi-time state swim champion. This accomplishment highlights her dedication and commitment to excellence in sports. Her experience as a collegiate athlete has contributed to her professional skills, including discipline and goal orientation, which are essential in her current role.
Background and Skills
Kate Criter possesses a strong background in building client relationships and advocating for the total customer experience. Her diverse work history, combined with her education, has equipped her with the skills necessary to excel in customer success roles. She is known for her goal-oriented mindset and strong work ethic, which have been instrumental in her career progression.