Becca Gage
About Becca Gage
Becca Gage is a Customer Marketing Specialist with a focus on managing customer review platforms and enhancing customer engagement. She has a background in customer renewal and business development, with experience at companies like Litmus and Brightcove.
Current Role as Customer Marketing Specialist
Becca Gage currently serves as a Customer Marketing Specialist at Litmus, a position she has held since 2020. In this role, she manages customer review sites such as G2 and TrustRadius, focusing on maintaining a positive brand image. She develops and refines strategies aimed at enhancing customer education, which contributes to improved product adoption. Additionally, Becca executes customer awards and advocacy programs to recognize customer success and hosts monthly webinars to foster customer engagement.
Previous Experience at Litmus
Becca Gage has extensive experience at Litmus, having worked in various roles from 2018 to 2022. She began as a Business Development Representative, then transitioned to a Customer Renewal Specialist, where she focused on customer retention strategies. Her time at Litmus has provided her with insights into customer needs and effective communication, which she applies in her current role.
Experience at Brightcove
Prior to her tenure at Litmus, Becca worked at Brightcove as a Business Development Representative from 2017 to 2018. In this role, she contributed to business growth by identifying and pursuing new customer opportunities. This experience helped her develop skills in customer engagement and sales strategies.
Educational Background
Becca Gage earned her Bachelor’s Degree in Psychology from UMass Boston. This educational background provides her with a strong understanding of human behavior, which is beneficial in her marketing and customer engagement roles.
Early Career at Guild Mortgage Company
Becca began her career at Guild Mortgage Company, where she held two positions. She worked as a Marketing Assistant for two months in 2016 and then as a Loan Partner 1 from 2016 to 2017. These roles allowed her to gain foundational experience in marketing and customer service.