Stefanie Tam
About Stefanie Tam
Stefanie Tam is an Account Manager currently working at Litmus in Boston, Massachusetts. She has extensive experience in account management, having previously held positions at Tesla, Forrester, and Experian Data Quality.
Work at Litmus
Stefanie Tam has been serving as an Account Manager at Litmus since 2023. Her role is based in Boston, Massachusetts, and she operates in a remote capacity. In this position, she is responsible for managing client accounts and ensuring customer satisfaction through effective communication and support.
Previous Experience at Tesla
Stefanie Tam worked at Tesla in various roles from 2017 to 2019. Initially, she served as a Used Vehicle Advisor for the North American market and later transitioned to an Enterprise Account Manager focusing on used vehicles. Her experience at Tesla spanned across regions, including Northeast USA and Hong Kong, where she worked as a Sales Consultant for the APAC region.
Career at Forrester
Tam held multiple positions at Forrester from 2019 to 2022. She began as an Account Manager and later advanced to the role of Premier Account Manager. Her tenure at Forrester lasted for a total of two years and ten months, during which she contributed to client management and account growth in the Greater Boston Area.
Background in Customer Account Management
Before her roles at Forrester and Litmus, Stefanie Tam worked at Experian Data Quality from 2013 to 2017. She held various positions, including Senior Account Manager and Premier Customer Account Manager. Her responsibilities included onboarding new clients and managing customer accounts, which provided her with extensive experience in customer success and account management.
Education and Expertise
Stefanie Tam earned a Bachelor of Science degree in Graphic Design from Northeastern University, where she studied from 2001 to 2005. Additionally, she has pursued professional development through the Acuity Institute, achieving a certificate in Kaizen Workshop since 2009. This educational background supports her expertise in account management and customer relations.