Victor R.
About Victor R.
Victor R. is an Account Renewals Specialist at Litmus, where he has worked since 2021. He has a diverse background in customer service and account management, with previous roles at TransCore and a strong educational foundation in business.
Work at Litmus
Victor R. has been serving as an Account Renewals Specialist at Litmus since 2021. In this role, he is responsible for managing client accounts and ensuring successful renewals. Prior to this position, he worked as an Enterprise Success Associate at Litmus from 2019 to 2021, where he focused on enhancing customer satisfaction and driving account growth.
Previous Experience at TransCore
Victor R. has extensive experience at TransCore, where he held multiple roles over several years. He began as a Customer Service Representative from 2011 to 2012, followed by positions as a Violations Phone Clerk from 2012 to 2013, and as a Violations Payment Clerk from 2013 to 2015. He also served as an Interim Violations Enforcement System Payments Work Lead for two months in 2015 and worked as a Training Specialist from 2015 to 2018.
Education and Expertise
Victor R. earned a Master of Business Administration (MBA) from Assumption University, where he studied Finance, Economics, Marketing, and International Business from 2017 to 2018. He also holds a Bachelor’s Degree in Accounting and Business Management, which he completed from 2015 to 2017 at the same institution. His educational background supports his expertise in account management and customer service.
Career Timeline
Victor R.'s career spans over a decade, beginning with his work at TransCore in 2011. He transitioned to Litmus in 2019, where he has continued to develop his skills in account management and customer relations. His roles at TransCore provided him with a solid foundation in customer service and operational processes, contributing to his current position at Litmus.