Emily Nelson
About Emily Nelson
Emily Nelson is an Engagement Manager and Leader at LiveRamp, with extensive experience in customer success roles across multiple companies. She has a background in program management and education, and holds a Bachelor of Science degree in Art & Design from California Polytechnic State University.
Work at LiveRamp
Emily Nelson currently serves as an Engagement Manager and Leader at LiveRamp, a position she has held since 2023. Prior to this role, she was the Head of Customer Success Technology Platforms from 2019 to 2022, where she focused on enhancing customer engagement and success strategies. Earlier in her career at LiveRamp, she worked as a Senior Customer Success Manager from 2015 to 2019, contributing to customer satisfaction and retention efforts.
Experience at Numerator
Emily Nelson worked at Numerator as the Senior Director of Customer Success Management from 2022 to 2023. In this role, she was responsible for overseeing customer success initiatives and ensuring that clients received optimal value from the company's services. Her experience at Numerator built on her extensive background in customer success management.
Background in MINDBODY, Inc.
Emily Nelson has a significant history with MINDBODY, Inc., where she held multiple roles. She served as a Senior Customer Success Manager from 2010 to 2015, focusing on customer engagement and support. Additionally, she was a Program Manager and Lead Instructor for MINDBODY University On Demand in 2015. During her tenure, she also worked as a Lead Presenter for MINDBODY University and MINDBODY BOLD from 2013 to 2015.
Education and Expertise
Emily Nelson studied at California Polytechnic State University-San Luis Obispo, where she earned a Bachelor of Science (BS) in Art & Design with a concentration in Photography from 1998 to 2003. She possesses expertise in live and online course presentation, which enhances client education and engagement. Her skills also include program sales and marketing, which contribute to customer value and strategic relationships.