Eric Kato
About Eric Kato
Eric Kato is the Director of Solutions Engineering at LiveRamp, possessing over 20 years of experience in customer-facing roles across various organizations. His expertise spans product analytics, experimentation, and cloud technologies, with a proven track record in sales and team development.
Current Role at LiveRamp
Eric Kato serves as the Director of Solutions Engineering at LiveRamp, a position he has held since 2022. In this role, he focuses on leading engineering solutions that align with customer needs and business objectives. His responsibilities include overseeing the development of customer-facing technologies and ensuring that solutions meet the strategic goals of the organization. Kato's extensive experience in solutions engineering enables him to effectively guide teams in delivering high-quality services.
Previous Experience in Sales Engineering
Before joining LiveRamp, Eric Kato held several key positions in sales engineering across various organizations. He worked at Demandbase as the Director of Sales Engineering from 2018 to 2019, and at Optimizely as the Director of Solutions Engineering from 2019 to 2021. His tenure at Gainsight as a Senior Solutions Consultant from 2016 to 2018 further solidified his expertise in customer-facing roles. Kato's experience spans over two decades, contributing to his understanding of both start-up and enterprise environments.
Expertise in Technology and Customer Success
Eric Kato possesses expertise in a diverse range of areas, including Product Analytics, Experimentation, Account-Based Marketing (ABM), Middleware, Business Process Management (BPM), Enterprise Content Management (ECM), Customer Success, Marketing, and Cloud/SaaS technologies. His knowledge in these fields allows him to convey the business value of technology effectively and implement programs that enhance sales performance. Kato's focus on mentoring and enablement has been instrumental in developing skilled teams in customer-facing roles.
Educational Background
Eric Kato studied at Case Western Reserve University, where he earned a Bachelor of Science degree in Computer Engineering. This educational foundation has equipped him with the technical knowledge necessary for his roles in solutions engineering and sales. His academic background supports his ability to understand complex technologies and apply them in practical business contexts.
Career Achievements and Impact
Throughout his career, Eric Kato has demonstrated a proven track record in sales, achieving a 95% technology win rate. He has successfully implemented programs that increase average deal size and reduce overall sales cycles. Kato's experience in building and mentoring teams has contributed to aligning business initiatives with technological solutions, enhancing organizational effectiveness in customer engagement.