Geena Baillie
About Geena Baillie
Geena Baillie is a Senior Customer Success Manager specializing in Data Partnerships at LiveRamp, where she has worked since 2023. She has a diverse background in customer success and analytics, with previous roles at companies including Pandora and SundaySky.
Work at LiveRamp
Geena Baillie currently serves as the Senior Customer Success Manager for Data Partnerships at LiveRamp, a position she has held since 2023. In this role, she focuses on enhancing customer success strategies within the data partnerships sector. Prior to her current role, she worked as a Customer Success Manager in Data Partnerships at LiveRamp from 2021 to 2023. During her tenure, she contributed to the development of customer engagement initiatives and data-driven decision-making processes.
Previous Experience in Customer Success
Before joining LiveRamp, Geena Baillie gained valuable experience in customer success roles. She worked at SundaySky as a Customer Success Manager for six months in 2021, where she focused on client relationships and service delivery. Additionally, she served as a Performance Account Manager at Pandora from 2018 to 2021, where she managed performance metrics and customer engagement strategies. Her diverse background in customer success has equipped her with skills essential for fostering strong client partnerships.
Background in Finance and Business Administration
Geena Baillie studied at San Diego State University, where she earned a Bachelor of Science in Business Administration with a focus on Finance, graduating in 2016. This educational background provides her with a solid foundation in financial principles and business strategies, which she applies in her professional roles, particularly in analytics and data partnerships.
Experience in Real Estate and Marketing
Geena Baillie has a diverse professional background that includes experience in real estate and marketing. She worked as a Loan Officer at Riviera Realty and Mortgage Group for one year in 2016-2017 in Redondo Beach, CA. Additionally, she held the position of Office Services Coordinator at Team One for nine months in 2017-2018 in the Greater Los Angeles Area. Her experience in marketing strategy further enhances her ability to drive customer engagement and retention.
Skills in Analytics and Data Partnerships
Geena Baillie possesses strong skills in analytics, which play a crucial role in her ability to contribute to data-driven decision-making processes. Her expertise in data partnerships allows her to develop effective customer success strategies that enhance client relationships and improve service outcomes. These skills are integral to her current role at LiveRamp, where she focuses on maximizing the value of data partnerships.