Jordan Lang
About Jordan Lang
Jordan Lang serves as the Customer Success Lead at Habu, bringing over 12 years of experience in customer success initiatives for B2B2C technology companies. With a diverse educational background in law and international relations, Lang focuses on exceeding client expectations and building successful partnerships.
Work at LiveRamp
Jordan Lang currently serves as the Customer Success Lead at LiveRamp, a position held since 2022. In this role, Lang focuses on exceeding client expectations, growing accounts, and building successful partnerships. This position leverages over 12 years of experience in leading customer success initiatives within B2B2C technology companies.
Previous Experience
Prior to joining LiveRamp, Jordan Lang held various roles in prominent organizations. Lang worked at Habu as Customer Experience from 2022 to 2024. At Salesforce, Lang served as Team Lead & Senior Client Partner for Audience Studio from 2018 to 2020, and as Senior Client Partner for Salesforce DMP from 2017 to 2018. Lang also worked at American Express in multiple capacities, including Senior Manager of Business Insights Consulting from 2010 to 2014.
Education and Expertise
Jordan Lang has a diverse educational background, holding a Juris Doctor (J.D.) from Columbia Law School, a Master of Science (M.S.) in International Relations from The London School of Economics and Political Science, and a Bachelor of Arts (B.A.) in Political Science from Amherst College. Additionally, Lang studied European Studies at the University of Amsterdam and was a Visiting Student at the University of Oxford. This extensive education supports a well-rounded approach to customer success leadership.
Background
Jordan Lang's professional journey includes significant roles in customer success and strategy across various sectors. Lang began with internships at USAID and the United Nations, followed by positions at McKinsey & Company and Quantifind. Lang's career reflects a commitment to client success and strategic growth, with a focus on technology-driven solutions.
Achievements in Customer Success
With over 12 years of experience in customer success initiatives, Jordan Lang has developed a strong track record in leading efforts for B2B2C technology companies. Lang's professional focus includes exceeding client expectations and fostering successful partnerships, which has contributed to the growth and success of the organizations worked with.