Julia Scribner
About Julia Scribner
Julia Scribner serves as the Head of Customer Success for Brands and Agencies at LiveRamp, bringing extensive experience in marketing and customer relations across various industries. She has held several key positions in prominent companies, including roles at Verve Mobile, LiveRamp, and Simon and Schuster.
Current Role at LiveRamp
Julia Scribner currently serves as the Head of Customer Success for Brands and Agencies at LiveRamp. She has held this position since 2023 in the Greater Boston area. In this role, she focuses on enhancing customer satisfaction and success for brand clients and agencies, leveraging her extensive experience in the industry.
Previous Experience at LiveRamp
Julia Scribner has held multiple positions at LiveRamp. She worked as the VP of Sales - East from 2019 to 2021 and as the VP of Growth Initiatives from 2021 to 2023. Additionally, she served as the Managing Director of Brands from 2017 to 2019 and as an Account Director - Brands from 2015 to 2017. Her tenure at LiveRamp has contributed to her expertise in customer success and sales strategies.
Education and Expertise
Julia Scribner earned a Bachelor of Science degree in Communications and Media Studies from the University of Massachusetts Amherst. Her educational background supports her professional expertise in marketing and customer success, particularly in the technology and media sectors.
Career Background
Julia Scribner has a diverse career history in marketing and customer success. She began her career as a Customer Relation Management/Online Marketing professional at Smart Destinations Inc. in 2007. She then worked at various organizations, including Simon and Schuster, xAd, Inc., and Verve Mobile, where she held roles such as Online Marketing Manager and Marketing Analyst. Her experience spans both startup environments and established companies.
Achievements in Customer Success
Julia Scribner has a proven track record in building sales and customer success strategies for early to mid-stage startups. She has demonstrated the ability to coach top performers and build high-performing teams within the customer success domain. Her experience includes selling to mid-market and Fortune 500 companies across various industry verticals.