Lauren Durfee
About Lauren Durfee
Lauren Durfee serves as the Head of Strategic Initiatives for Customer Success at LiveRamp, a position she has held since 2023. With a background in management and customer success, she has previously worked at West Marine and has a degree in Economics from St. Mary's College of Maryland.
Work at LiveRamp
Lauren Durfee currently serves as the Head of Strategic Initiatives, Customer Success at LiveRamp, a position she has held since 2023 in San Francisco, California. Prior to this role, she was the Head of Customer Success, Strategic and Media Alliances, Technology Partners at LiveRamp from 2020 to 2022, also in San Francisco. Her work at LiveRamp focuses on enhancing customer success and developing strategic initiatives within the organization.
Previous Experience at West Marine
Before joining LiveRamp, Lauren Durfee worked at West Marine for a total of seven years. She served as General Manager from 2007 to 2014, overseeing operations and management. Earlier, she worked as a Sales Associate from 2003 to 2006 in locations including Pt. Richmond and Berkeley, California. Her experience at West Marine contributed to her skills in customer service and management.
Education and Expertise
Lauren Durfee earned her Bachelor of Arts (B.A.) in Economics from St. Mary's College of Maryland, where she studied from 2003 to 2007. This educational background provided her with a solid foundation in economic principles, which she applies in her current roles in customer success and strategic initiatives.