Mj Rizzella
About Mj Rizzella
Mj Rizzella serves as an Escalation Manager at LiveRamp, a position he has held since 2021. Previously, he worked for a decade at Dell EMC as a Senior Resolution Manager in Nashua, NH.
Work at LiveRamp
Mj Rizzella has been serving as an Escalation Manager at LiveRamp since 2021. In this role, Rizzella is responsible for managing escalated customer issues and ensuring timely resolutions. The position involves collaborating with various teams to address complex challenges and enhance customer satisfaction. Rizzella's experience in escalation management contributes to the overall effectiveness of the customer support operations at LiveRamp.
Previous Experience at Dell EMC
Prior to joining LiveRamp, Mj Rizzella worked at Dell EMC as a Senior Resolution Manager from 2011 to 2021. During this decade-long tenure in Nashua, NH, Rizzella focused on resolving customer issues and improving service delivery. The role required strong problem-solving skills and the ability to manage high-pressure situations, which contributed to Rizzella's expertise in customer service and escalation management.
Professional Background
Mj Rizzella has a solid background in customer service and escalation management, with over a decade of experience in the technology sector. This experience includes significant roles that required effective communication and problem-solving skills. Rizzella's career has been marked by a commitment to enhancing customer experiences and resolving complex issues efficiently.
Current Location
Mj Rizzella is currently based in Phoenix, Arizona, United States. This location supports Rizzella's role at LiveRamp, allowing for collaboration with teams and clients across various regions. The move to Phoenix aligns with Rizzella's professional journey and current responsibilities.