Abbey F.
About Abbey F.
Abbey F. is a Customer Success Manager at Livly, with over four years of experience in technology, property management, and sports industries. She has held various roles including Account Executive at Chicago Fire FC and Membership Development Associate at Miami Dolphins.
Current Role at Livly
Abbey F. serves as a Customer Success Manager at Livly, a position she has held since 2021. Based in Chicago, Illinois, she focuses on building productive client relationships and resolving issues efficiently to meet business needs. Her role involves ensuring customer satisfaction and enhancing the overall client experience.
Previous Experience in Customer Relations
Prior to her current position, Abbey F. worked at Chicago Fire FC as an Account Executive, where she managed premium seats and season ticket services from 2020 to 2021. She also held the role of Membership Development Associate at the Miami Dolphins and Hard Rock Stadium in 2019, focusing on member relations for nine months. Her background includes various internships that provided her with a solid foundation in customer service and relationship management.
Internship Experience in Sports Management
Abbey F. has gained valuable experience through several internships in the sports industry. In 2018, she interned with USA Football as a Member Service and Experience Intern and with Pacers Sports & Entertainment as a Group Sales Intern. Additionally, she worked as a Guest Relations Intern for the Indianapolis Colts and as a Ticket Sales and Member Relations Intern for the Jacksonville Jaguars, all of which contributed to her expertise in client engagement.
Educational Background in Sports Marketing
Abbey F. earned her Bachelor's degree in Sports Marketing and Management from Indiana University Bloomington, where she studied from 2015 to 2018. Her education provided her with a strong foundation in the principles of sports marketing, management strategies, and customer service, which she has applied throughout her career.
Early Education and Academic Achievements
Abbey F. completed her secondary education at Carmel High School, where she achieved an Academic Honors Diploma from 2011 to 2015. This early academic success laid the groundwork for her later studies in sports marketing and management.