Annette Kirchner
About Annette Kirchner
Annette Kirchner is a Retail Store Manager at LL Flooring, where she has developed a training program for new sales associates and implemented strategies to enhance customer satisfaction. She has a background in retail management, having previously served as an Assistant Manager at both LL Flooring and Michaels Arts & Crafts.
Work at LL Flooring
Annette Kirchner has been serving as the Retail Store Manager at LL Flooring since 2022. In this role, she has developed a training program aimed at enhancing the product knowledge and sales techniques of new sales associates. Prior to her current position, she worked as an Assistant Manager at LL Flooring from 2021 to 2022, where she introduced a new inventory management system that effectively reduced stock discrepancies. Additionally, she implemented a customer service strategy that led to improved customer satisfaction scores.
Previous Experience at Michaels Arts & Crafts
Before joining LL Flooring, Annette Kirchner worked at Michaels Arts & Crafts as an Assistant Manager from 2019 to 2021 in Cedar Rapids, Iowa. During her tenure, she gained valuable experience in retail management and customer service, which contributed to her skills in managing teams and enhancing customer experiences.
Training Program Development
At LL Flooring, Annette Kirchner developed a comprehensive training program for new sales associates. This initiative focuses on improving product knowledge and sales techniques, ensuring that new employees are well-equipped to meet customer needs and drive sales effectively.
Customer Service Strategy Implementation
Annette Kirchner implemented a customer service strategy at LL Flooring that successfully improved customer satisfaction scores. This strategy aimed to enhance the overall shopping experience for customers, reflecting her commitment to service excellence.
Event Organization and Sales Growth
Annette organized a successful in-store event at LL Flooring that resulted in increased foot traffic and sales. This initiative demonstrated her ability to engage customers and drive business results through strategic event planning.