Devona White
About Devona White
Devona White is a seasoned professional currently serving as the Sr. Field Installation Manager at LL Flooring. With over 20 years of experience in management roles, including significant positions at Lowe's Home Improvement, she has a strong background in customer service, strategic planning, and relationship building.
Current Role at LL Flooring
Devona White serves as the Sr. Field Installation Manager at LL Flooring, a position she has held since 2022. In this role, she is responsible for overseeing field installation operations, ensuring quality service delivery, and managing installation teams across the United States. Her leadership focuses on enhancing customer satisfaction and optimizing installation processes.
Previous Experience at Lowe's Home Improvement
Devona White has extensive experience at Lowe's Home Improvement, where she worked for 12 years from 2004 to 2016. During her tenure, she held several key positions, including Regional Director of Services and Regional Install Sales Director. She consistently achieved the #1 service ratings and expense control in the Western Division, demonstrating her effectiveness in managing operations and driving performance.
Educational Background
Devona White studied at California State University, Long Beach, where she earned a Bachelor of Applied Science (B.A.Sc.) in Business Administration and Criminal Justice from 1980 to 1984. This educational foundation has contributed to her expertise in management and operational strategies throughout her career.
Career at Tillys and Mervyns
Before her time at Lowe's, Devona White worked as a Manager at Tillys from 1996 to 1998. She also held the position of Department Manager at Mervyns from 2005 to 2008 in Vacaville, CA. These roles provided her with valuable retail management experience, enhancing her skills in team leadership and customer service.
Core Skills and Achievements
Devona White is recognized for her core skills in vision, innovation, team building, and customer service. She has a proven track record in implementing strategic measures in various areas, including customer/client satisfaction, P&L management, contract execution, sales, service, marketing, and project management. Her ability to forge relationships with major business affiliates has further strengthened her professional impact.