John Tharpe
About John Tharpe
John Tharpe is a Store Manager at Lumber Liquidators, where he has worked since 2012. He influences personnel development, manages customer service, and develops sales plans to meet business goals.
Work at LL Flooring
John Tharpe has been employed at Lumber Liquidators, now known as LL Flooring, since 2012. He currently serves as the Store Manager, a position he has held for 12 years. In this role, he is responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. He develops plans aligned with monthly sales goals and adjusts strategies based on business volume fluctuations. His experience at LL Flooring includes previous roles as Assistant Store Manager from 2008 to 2012, where he contributed to the store's operational success.
Previous Experience in Retail Management
Before his tenure at LL Flooring, John Tharpe worked at Lowe's Companies, Inc. as a Lumber Department Associate from 2006 to 2007 for nine months in the Albuquerque, New Mexico Area. Following this, he joined Lumber Liquidators as a Warehouse/Sales Associate from 2007 to 2008 for one year in the same region. His early experiences in retail provided a foundation for his management skills and customer service expertise.
Education and Expertise
John Tharpe graduated from Laguna Acoma High School, where he earned his diploma between 2001 and 2005. His educational background has contributed to his professional development in retail management. He has developed expertise in personnel development, customer service management, and performance assessment, which are integral to his current role as Store Manager.
Personnel Development and Customer Service
In his role as Store Manager, John Tharpe influences individual development among staff members, focusing on enhancing their skills and performance. He completely handles customer service issues, ensuring overall customer satisfaction. His approach includes monitoring and assessing performance, allowing for improvements and corrective actions when necessary.