Kevin Evans
About Kevin Evans
Kevin Evans is a Network and Application Administrator at LL Flooring, where he has worked since 2019. With a background in IT support and sales operations, he combines technical expertise with retail experience to enhance customer satisfaction.
Current Role as Network and Application Administrator
Kevin Evans has been serving as a Network and Application Administrator at LL Flooring since 2019. In this role, he is responsible for managing network systems and applications to ensure optimal performance and reliability. His position requires a comprehensive understanding of IT infrastructure and application management, contributing to the overall efficiency of the company's operations in Toano, Virginia.
Previous Experience at LL Flooring
Kevin Evans has held multiple positions at LL Flooring prior to his current role. He worked as an IT Analyst in End User Computing from 2017 to 2019, and as an IT Help Desk Specialist Level 2 from 2012 to 2014. Additionally, he served as an IT Help Desk Specialist Level 1 from 2009 to 2012, and as an IT Desktop Support Specialist from 2014 to 2017. His diverse roles have equipped him with a strong foundation in technical support and user experience enhancement.
Experience at Circuit City
Before joining LL Flooring, Kevin Evans worked at Circuit City in various capacities. He was an Advertising Analyst from 2006 to 2007 and a Help Desk Support Analyst from 2007 to 2009. He also held the position of Product Sales Specialist from 2005 to 2006. These roles provided him with valuable insights into sales operations and customer support within the retail sector.
Education and Expertise
Kevin Evans studied at Virginia Commonwealth University, where he earned a Bachelor of Science (B.S.) degree in Marketing. His educational background complements his professional experience, particularly in understanding customer satisfaction and pricing strategy within the retail industry. This combination of education and practical experience enhances his ability to implement effective IT solutions.
Technical Skills and Industry Knowledge
Kevin Evans possesses a strong technical skill set that includes expertise in IT support and application management. His background in both technical support and sales operations allows him to bridge the gap between IT and retail, enhancing operational efficiency. His comprehensive understanding of customer satisfaction further supports his ability to improve user experiences through tailored IT solutions.