Matthew Paben
About Matthew Paben
Matthew Paben is a Store Manager at LL Flooring in Salem, Oregon, with extensive experience in the flooring industry and a background in sociology. He has held various positions at LL Flooring and Lumber Liquidators, focusing on customer relationships and staff development.
Current Role at LL Flooring
Matthew Paben has served as Store Manager at LL Flooring since 2020 in Salem, Oregon. In this role, he focuses on enhancing customer relationships and providing quality service. His leadership has contributed to the store's reputation as a preferred choice for flooring solutions in the local market.
Previous Experience at LL Flooring
Prior to his current position, Paben held multiple roles at LL Flooring, including Store Manager in Billings, Montana, from 2019 to 2020, and in North Hills, California, from 2018 to 2019. He also worked as an Assistant Store Manager and Sales and Product Specialist at Lumber Liquidators, where he developed skills in customer service and sales.
Education and Expertise
Matthew Paben studied Sociology at the University of Colorado Colorado Springs, earning a Bachelor of Arts (B.A.) from 2016 to 2018. He also completed an Associate's Degree in Sociology at Pikes Peak Community College from 2014 to 2015. His educational background supports his focus on customer relations and service excellence.
Background in Utilities and Security
Before his career in flooring retail, Paben worked as a Utilities Foreman at Osmose Utilities Services, Inc. for three months in 2014. He also served as a Security Officer at AlliedBarton Security Services for 11 months in Colorado Springs. His diverse work history includes a seven-year tenure in the U.S. Army as an Infantryman.
Leadership and Training Initiatives
Paben has demonstrated leadership by training three assistant managers who advanced to manage their own stores. His initiatives have positioned his stores as the first choice for local professional customers in the flooring market, showcasing his commitment to developing talent and enhancing customer service.