Trent Phipps
About Trent Phipps
Trent Phipps serves as the Director of Installation and Production at LL Flooring, where he has worked since 2018. He possesses extensive experience in team coaching, compliance oversight, and pricing strategy within the retail and home improvement sectors.
Work at LL Flooring
Trent Phipps has served as the Director of Installation and Production at LL Flooring since 2018. In this role, he is responsible for overseeing training and compliance teams, ensuring that installation processes meet company standards. His leadership contributes to the efficiency and effectiveness of the installation operations within the Richmond, Virginia area.
Education and Expertise
Trent Phipps studied at Liberty University, where he earned a Bachelor of Business Administration with a focus on Project Management. He has been enhancing his skills through Trailhead by Salesforce since 2019. His educational background supports his expertise in coaching and developing teams, particularly in contact center operations.
Background in Retail and Home Improvement
Trent Phipps has a significant background in the retail and home improvement sectors. He worked at Lowe's Home Improvement for a total of 15 years, holding positions as Sales Manager from 2003 to 2008 and Field Service Manager from 2008 to 2018. His experience in these roles has provided him with a strong understanding of pricing strategy and operational management.
Leadership and Team Development
In his current position at LL Flooring, Trent Phipps focuses on coaching and developing teams. His expertise in team development is rooted in his extensive experience in contact center operations, where he has implemented training programs to enhance team performance and compliance with operational standards.