Annie Lai
About Annie Lai
Annie Lai is a Relationship Manager at LMAX Group, where she has worked since 2017. She holds a Bachelor of Business Administration from City University of Hong Kong, where she studied Business/Managerial Economics.
Work at LMAX Group
Annie Lai has been serving as a Relationship Manager at LMAX Group since 2017. In this role, she is responsible for managing client relationships and ensuring customer satisfaction. Her tenure at LMAX has spanned over seven years, during which she has contributed to the company's client engagement strategies and service delivery.
Previous Experience at FXCM
Before joining LMAX Group, Annie Lai worked at FXCM as a Malay Speaker Sales Executive from 2013 to 2017. In this position, she focused on sales and customer service, leveraging her language skills to cater to a diverse client base. Her experience at FXCM provided her with a solid foundation in the financial services industry.
Education at City University of Hong Kong
Annie Lai studied at City University of Hong Kong, where she earned a Bachelor of Business Administration (B.B.A.) in Business/Managerial Economics. Her studies took place from 2010 to 2013, equipping her with essential knowledge and skills relevant to her career in business and finance.
Early Career as Student Host
Annie Lai began her professional journey at the Student Residence Office of City University of Hong Kong, where she worked as a Student Host from 2011 to 2012. This role involved assisting fellow students and managing residence-related activities, providing her with valuable experience in customer service and community engagement.