Amy Jones, M.S, Pmp
About Amy Jones, M.S, Pmp
Amy Jones, M.S., PMP, is a Release Management Coordinator with extensive experience in managing a project portfolio of over 700 change items using ServiceNow. She has held various roles in organizations such as Northrop Grumman and the US Army Combined Arms Support Command, and she is currently focused on process improvement and system reliability at LMI.
Work at LMI
Amy Jones has been serving as the Release Management Coordinator at LMI since 2018. In this role, she manages a project portfolio of over 700 change items using ServiceNow, overseeing them from initiation to completion. She coordinates all phases of the Software Development Lifecycle, ensuring seamless integration and deployment. Additionally, she drives continuous process improvement initiatives to meet customer satisfaction goals and expectations. Amy also performs root cause analysis for identified defects post-production to enhance system reliability and performance. She acts as the primary liaison for Release, Portfolio, and Change Management activities with the customer's Project Management Office.
Previous Experience
Prior to her current position at LMI, Amy Jones worked at Northrop Grumman Corporation as a Functional Manager from 2015 to 2018 in the Richmond, Virginia area. Before that, she served as a Senior Training Developer at the US Army Combined Arms Support Command from 2009 to 2012 in Fort Lee, Virginia. These roles contributed to her extensive experience in project management and operational coordination.
Education and Expertise
Amy Jones holds multiple degrees and certifications that enhance her expertise in project management and logistics. She earned an Associate's Degree in General Studies from Central Texas College from 1998 to 2000. She then achieved a Bachelor's Degree in Business Administration and Management from Excelsior College in 2009. Amy continued her education at the Florida Institute of Technology, where she obtained a Master of Science in Logistics Management from 2009 to 2010. She is currently studying at the Institute of Project Management to achieve her Project Management Professional (PMP) Certification, which she has been pursuing since 2018.