Erik Heine
About Erik Heine
Erik Heine is a Technical Writer at LMI, where he has provided documentation support for audits since 2019. He has extensive experience in project management and process analysis, having worked at various companies including SRA, CSRA, and AT&T.
Work at LMI
Erik Heine has been employed at LMI as a Technical Writer since 2019. In this role, he provides documentation support and contributes to various projects. His responsibilities include managing document configuration using the corporate SharePoint intranet, ensuring that documentation meets the necessary standards for clarity and accuracy. His work supports the organization in maintaining effective communication and documentation practices.
Previous Experience in Technical Writing
Before joining LMI, Erik Heine worked in various roles that contributed to his expertise in technical writing and project management. He served as a Deputy Project Manager and Project Test Lead at SRA, a CSRA company, from 1999 to 2001. He also held the position of Full Scale Process Auditor at SRA from 2001 to 2008. His experience in these roles involved providing documentation support during external audits and managing training initiatives.
Education and Expertise
Erik Heine earned a Bachelor of Business Administration (BBA) degree from James Madison University, where he studied Computer and Information Sciences and Support Services from 1985 to 1989. This educational background laid the foundation for his career in technical writing and project management, equipping him with the necessary skills to navigate complex documentation and process analysis.
Career History in Project Management
Erik has a diverse career history that includes significant roles in project management and business process analysis. He worked at CSRA Inc as a Business Process Analysis Manager from 2008 to 2018, where he focused on improving business processes. Additionally, he was employed at Electronic Data Systems as a Requirements Analyst, Tester, and Customer Interface Liaison from 1994 to 1999. His extensive experience in these positions contributed to his proficiency in managing projects and delivering training programs.
Training and Development Initiatives
Throughout his career, Erik Heine has designed and delivered new procedure rollouts as part of internal training initiatives. He developed and implemented training programs specifically for Peer Review and Decision Analysis Resolution (DAR) processes. These initiatives reflect his commitment to enhancing organizational knowledge and improving operational efficiency through effective training and documentation.