Winston Chen
About Winston Chen
Winston Chen is a Service Desk Technician with a background in IT and extensive experience in technical support roles. He has worked for various companies, including LMI, Atlantic Coast Mortgage, and Cheiron, and holds a Bachelor of Science degree in IT from George Mason University.
Work at LMI
Winston Chen has been employed at LMI as a Service Desk Technician since 2019. In this role, he provides technical support and assistance to users, ensuring efficient operation of IT services. His responsibilities include troubleshooting issues, managing service requests, and maintaining communication with users to resolve technical problems. His tenure at LMI has contributed to the organization's commitment to delivering high-quality IT support.
Education and Expertise
Winston Chen studied at George Mason University from 2004 to 2008, where he earned a Bachelor of Science degree in Information Technology. Prior to this, he attended WTWoodson High School from 2000 to 2004. His educational background has equipped him with the necessary skills and knowledge to excel in various technical roles throughout his career.
Background
Winston Chen has a diverse professional background in technical support and IT services. He began his career as a Patent Examiner at the USPTO in 2008, followed by a brief role as an Installation Technician at Base Technologies. He then worked as a Support Technician at Cheiron for six years, gaining extensive experience in user support and troubleshooting. His roles have included Helpdesk Technician positions at Atlantic Coast Mortgage, LLC and Lender Service Provider, LLC.
Previous Work Experience
Winston Chen has held several positions in the IT support field prior to his current role at LMI. He worked as a Helpdesk Technician 1 at Atlantic Coast Mortgage, LLC from 2017 to 2019, where he provided technical assistance to clients. He also served as a Helpdesk Technician 1 at Lender Service Provider, LLC for six months in 2016. His experience at Cheiron as a Support Technician from 2009 to 2015 further solidified his expertise in technical support.