Hira Qadri
About Hira Qadri
Hira Qadri is a Customer Onboarding Specialist and Project Coordinator at LoadStop in Irvine, California, where she has worked since 2020. She has a background in business and accounting, along with extensive experience in client services and operational efficiency.
Work at LoadStop
Hira Qadri has been working at LoadStop since 2020, serving as Team Lead Customer Onboarding, Project Coordinator, and Integrations Specialist. In this role, Hira collaborates with staff, contractors, and third-party vendors to develop and implement operational policies. Hira has successfully supported the HR Department by managing prospective employee pre-screening, interview scheduling, and orientation processes. Additionally, Hira has implemented new processes and procedures that have led to increased operational efficiency and cost savings.
Education and Expertise
Hira Qadri holds a Diploma of Technology from Alpha Technology Institute in the UAE. Hira also earned a Bachelor of Arts in Business and Accounting from Karachi University, completing studies from 2007 to 2009. Furthermore, Hira obtained another Bachelor of Arts in American Studies from California State University, Fullerton. Hira's educational background supports extensive expertise in procurement, purchasing, inventory management, and client services.
Background
Prior to joining LoadStop, Hira Qadri worked as a Manager and Owner at Juice It Up! from 1999 to 2005. Hira also served as a Customer Advocate at NE SYSTEMS for two years, from 2003 to 2005, in Santa Clarita, California. These roles contributed to Hira's extensive experience in customer service and operational management.
Achievements
Hira Qadri has established and maintains a training library and new release documentation, which includes user guides and quick reference cards. Hira provides elevated level II and III client services and premium support to large and enterprise-level clients. Hira operates with a significant degree of autonomy to build and strengthen client relationships and loyalty, demonstrating a commitment to high-quality service.