Matt Benedict
About Matt Benedict
Matt Benedict is a Technical Account Manager with a background in customer success and sales. He has held various positions in the financial and sales sectors, including roles at LoanPro, Wyndham Capital Mortgage, and Northwestern Mutual.
Current Role as Technical Account Manager
Matt Benedict currently serves as a Technical Account Manager at LoanPro, a position he has held since 2023. In this role, he is responsible for managing technical aspects of customer accounts, ensuring clients receive optimal service and support. His work focuses on enhancing customer satisfaction and facilitating effective communication between technical teams and clients.
Previous Experience at LoanPro
Prior to his current role, Matt worked at LoanPro as an Enterprise Customer Success Manager for a brief period in 2022. His responsibilities included supporting enterprise clients and addressing their needs to improve overall customer experience. This experience contributed to his understanding of customer success strategies within the financial technology sector.
Sales Experience at Bikers Edge
Matt gained valuable sales experience as an Inside Sales Representative at Bikers Edge from 2020 to 2021. During his 10-month tenure, he focused on customer engagement and sales strategies, which helped him develop skills in direct sales and customer relationship management.
Background in Mortgage Industry
In 2021, Matt worked as a Mortgage Associate at Wyndham Capital Mortgage for six months. This role involved assisting clients with mortgage applications and providing guidance throughout the mortgage process. His experience in the mortgage industry enhanced his knowledge of financial products and customer service.
Education in Professional Sales
Matt attended Weber State University, where he studied Professional Sales and earned a Bachelor of Applied Science from 2016 to 2021. His education provided him with a strong foundation in sales techniques and customer engagement strategies, which he has applied throughout his career.