Trish North
About Trish North
Trish North serves as the Enterprise Key Accounts Leader at LoanPro and has held various leadership roles in customer success and product strategy across multiple companies. She has a strong background in enhancing customer collaboration and has contributed significantly to the development of financial technologies.
Work at LoanPro
Trish North currently holds the position of Enterprise Key Accounts Leader at LoanPro, where she has been employed since 2024. In this role, she is responsible for managing key enterprise accounts and enhancing customer relationships. Her experience in customer success and account management contributes to her effectiveness in this position.
Previous Experience at Alloy Labs
Trish North has a significant history with Alloy Labs, where she served as Director of CU Product Strategy from 2022 to 2024. Prior to that, she was the EVP of Member Success and Managing Director from 2018 to 2020. Additionally, she has been a Venture Partner at Alloy Labs since 2020. Her roles involved strategic leadership and enhancing member engagement.
Education and Expertise
Trish North studied at Salve Regina University, where she earned a Bachelor of Science in Financial Management. She also attended Villanova University, obtaining a Human Resources Certificate in 2019, focusing on Human Resources Management and Services. Her educational background supports her expertise in financial management and customer success.
Achievements in Customer Success
Trish North has played a pivotal role in various achievements throughout her career. She was instrumental in the development and spin-out of Numerated Growth Technologies from Eastern Bank, contributing to initial sales and customer success. Additionally, she led the design and implementation of the member onboarding strategy for Alloy Labs Alliance, resulting in a significant growth in membership.
Contributions to Financial Services
Trish North has made notable contributions to the financial services sector. She launched Union Federal Saving's online banking capabilities, achieving over $100 million in deposits for its high yield money market account. At Fiserv, she contributed to strategic presentations that generated over $10 million in pipeline opportunities, facilitating client acquisitions and contract renewals.