Kathryn Garcia
About Kathryn Garcia
Kathryn Garcia is a Partner Marketing & Events Manager with over 10 years of experience in customer service and marketing. She has held various roles at Lofty and other companies, focusing on customer needs and developing marketing strategies.
Current Role at Lofty
Kathryn Garcia serves as the Partner Marketing & Events Manager at Lofty, a position she has held since 2022. In this role, she is responsible for managing partnerships and organizing events that align with the company's marketing strategies. Her focus is on enhancing customer engagement and driving brand awareness through effective marketing initiatives.
Previous Experience at Lofty
Kathryn Garcia has held multiple roles at Lofty prior to her current position. She worked as a Customer Success Manager from 2020 to 2021, where she focused on ensuring customer satisfaction and success. Following this, she served as the Marketing and Events Coordinator for six months in 2021, and as an Enterprise Customer Success Manager for five months in 2021. Her diverse experiences at Lofty contributed to her understanding of customer needs and marketing strategies.
Career Background
Kathryn Garcia has over 10 years of experience in the customer service industry. She began her career as an Office Associate at Arizona State University in 2011. She has also worked in various roles including Senior Customer Success at Mindbody, Senior Technical Support at Frederick, and Customer Support Specialist at Booker Software. Her roles have consistently involved understanding customer needs and developing strategies to meet those needs.
Educational Background
Kathryn Garcia studied at Arizona State University, where she earned a Bachelor of Science in Communications with a Minor in Sociology from 2010 to 2013. This educational background has provided her with a solid foundation in communication strategies, which she applies in her marketing and customer success roles.
Skills and Expertise
Kathryn Garcia has developed expertise in customer service and marketing strategies throughout her career. She has experience in creating content strategies to assist businesses in marketing themselves effectively. Additionally, she has provided internal training and educational materials to employees, sharing her knowledge in marketing and customer engagement.