Shelley Hobbs
About Shelley Hobbs
Shelley Hobbs is a Customer Success Manager specializing in SaaS solutions for B2B real estate brokerages, currently working at Lofty since 2021. With a background in business development and social media marketing, she emphasizes customer satisfaction and team building in her professional approach.
Current Role at Lofty
Shelley Hobbs serves as the Customer Success Manager for SaaS B2B Real Estate Brokerages at Lofty. She has held this position since 2021, contributing to the company's focus on enhancing customer satisfaction and success. In her role, she actively listens to client feedback to identify market trends and inform product management roadmaps. Her approach emphasizes quality and customer satisfaction, ensuring that client needs are met effectively.
Previous Experience at Prüvit
Prior to her current role, Shelley worked at Prüvit as a Business Development and Social Media Marketer Influencer from 2017 to 2022. During her five years in this position, she was based in the Phoenix, Arizona area. Her responsibilities included promoting the brand and engaging with customers through social media, which helped to enhance the company's market presence.
Background in Coaching and Leadership
Shelley has a background in coaching and leadership, having worked as an Online Wellness and Business Coach with Team Beachbody from 2014 to 2017. She was recognized as a Top #30 coach and achieved the status of 8 Star Diamond Leader. In this role, she mentored others, focusing on building strong client relationships and fostering a supportive community.
Experience in Email Marketing
Shelley Hobbs worked as an Email Marketing Manager at Pulte Homes from 2005 to 2010. In this role, she managed email marketing campaigns, contributing to customer engagement and retention strategies. Her experience in this area provided her with a solid foundation in marketing communications.
Educational Background
Shelley studied at Portland State University, where she earned a Bachelor of Science degree with a focus on Marketing and Education. This educational background has equipped her with the knowledge and skills necessary to excel in customer success and marketing roles.