Baylee Rhoades
About Baylee Rhoades
Baylee Rhoades is a Product Operations Specialist with a strong ability to quickly learn new technologies and skills. She has over five years of experience in customer success roles and has worked in various capacities at Chime Technologies Inc and in the hospitality industry.
Current Role at Chime Technologies Inc
Baylee Rhoades currently serves as a Product Operations Specialist at Chime Technologies Inc, a position held since 2023. In this role, she focuses on ensuring seamless product communication, training, and project implementation for Chime and Rentancy products. Her responsibilities include identifying and documenting processes to enhance operational efficiency, particularly in a startup environment. This position allows her to leverage her skills in technology and customer success.
Previous Experience at Chime Technologies Inc
Prior to her current role, Baylee Rhoades worked at Chime Technologies Inc in various capacities. She served as a Customer Success Manager from 2022 to 2023, where she was responsible for maintaining customer relationships and ensuring satisfaction. Before that, she was an Onboarding Customer Success Specialist for five months in 2022. In these roles, she developed a strong foundation in customer success and operational processes.
Background in Hospitality
Baylee Rhoades has a background in the hospitality industry, having worked at ZAPPONE'S ITALIAN BISTRO LLC as an Assistant Bar Manager from 2017 to 2019. She also served as a Server at Fox Restaurant Concepts from 2019 to 2022. During her time at Fox Restaurant Concepts, she took on the role of New Restaurant Opening Trainer, contributing to the training of staff for new locations. This experience provided her with valuable skills in customer service and team management.
Education and Professional Development
Baylee Rhoades studied at Orange Coast College from 2014 to 2020, focusing on Management, Marketing, and Related Support Services. She achieved a degree in Business during her six years of study. Her educational background supports her professional roles, particularly in customer success and operations, and reflects her commitment to continuous learning and skill development.
Skills and Learning Approach
Baylee Rhoades is recognized for her strong ability to learn new technologies and skills quickly. She is a lifelong learner and avid reader, actively seeking book recommendations to enhance her knowledge. This approach to learning complements her professional experience and contributes to her effectiveness in her current role and previous positions.