Douglas Proce
About Douglas Proce
Douglas Proce is an Onboarding Specialist at Chime Technologies Inc, where he has worked since 2020. He has a background in account management and small business development, and he specializes in educating clients on CRM and IDX Websites.
Work at Chime Technologies Inc
Douglas Proce has been serving as an Onboarding Specialist at Chime Technologies Inc since 2020. In this role, he acts as a product expert for Chime's CRM and IDX Websites, providing education to clients on the nuances of the products. He collaborates with internal teams to ensure the rapid resolution of client issues during the onboarding process. Proce has developed repeatable processes and frameworks for onboarding customers, which enhances the efficiency of the onboarding experience. He manages onboarding training for a diverse range of clients, including single agents, teams, and enterprise clients, ensuring a smooth transition to customer success management after the onboarding phase.
Previous Experience at ZipRecruiter
Prior to his current role, Douglas Proce worked at ZipRecruiter as an Account Manager from 2019 to 2020. During his 10-month tenure in the Phoenix, Arizona area, he was responsible for managing client accounts and ensuring their needs were met. This position allowed him to develop skills in client relationship management and account oversight, which he has since applied in his current role at Chime Technologies.
Experience at Verizon Connect
Douglas Proce also held a position at Verizon Connect as a Small Business Development Representative from 2018 to 2019. In this role, he worked for 11 months in Scottsdale, Arizona, where he focused on developing business opportunities with small businesses. His experience at Verizon Connect contributed to his understanding of client needs and business development strategies.
Education Background
Douglas Proce studied at Chandler Gilbert Community College from 2006 to 2011, completing a five-year program. Prior to that, he attended Crete Monee High School from 1980 to 1984. His educational background has provided him with foundational knowledge and skills that support his professional roles.