Kathryn Garcia
About Kathryn Garcia
Kathryn Garcia serves as the Partner Marketing & Events Manager at Lofty in Phoenix, Arizona, where she has worked since 2022. With over 10 years of experience in customer service and marketing, she has held various roles in companies such as Mindbody and Booker Software.
Current Role at Lofty
Kathryn Garcia serves as the Partner Marketing & Events Manager at Lofty, a position she has held since 2022. Based in Phoenix, Arizona, she focuses on developing and executing marketing strategies that enhance partner engagement and event management. Her role involves understanding customer needs and aligning them with marketing initiatives to drive business growth.
Previous Experience in Customer Success
Kathryn Garcia has extensive experience in customer success roles, having worked at Mindbody as a Senior Customer Success professional from 2018 to 2020. She also served as a Customer Success Manager at Lofty from 2020 to 2021, and as an Enterprise Customer Success Manager for a brief period in 2021. Her background includes providing support and solutions tailored to customer requirements, contributing to improved client satisfaction.
Educational Background
Kathryn Garcia earned her Bachelor of Science in Communications with a Minor in Sociology from Arizona State University. She attended the university from 2010 to 2013, where she developed a foundation in communication strategies and social dynamics that inform her marketing and customer service approaches.
Diverse Work History
Kathryn Garcia has held various positions across different organizations, contributing to her diverse skill set. Prior to her current role, she worked at Booker Software as a Customer Support Specialist and at Frederick as a Senior Technical Support professional. Her early career included roles at Olive Garden, where she was a Certified Trainer, Bartender, and Server, and at Arizona State University as an Office Associate in Student Financial Assistance.
Marketing and Content Strategy Development
In her career, Kathryn Garcia has developed creative content strategies aimed at assisting businesses in marketing themselves effectively. Her experience includes providing internal training and educational materials to employees, sharing her marketing knowledge to enhance team capabilities and improve overall marketing efforts.