Gurjyot Singh
About Gurjyot Singh
Gurjyot Singh is an Application Support Engineer at LoginRadius in Jaipur, Rajasthan, India, where he has worked since 2021. He holds a Bachelor of Technology in Computer Science and Engineering from Lovely Professional University and has prior experience in event management and data management roles.
Work at LoginRadius
Gurjyot Singh has been employed at LoginRadius as an Application Support Engineer since 2021. His role involves coordinating with implementation teams to escalate unresolved issues and preparing accurate incident reports. He manages SLA-based 24/7 application support projects, which require a strong understanding of incident management, change management, and problem determination. His responsibilities also include monitoring workflow and daily targets to ensure operational efficiency.
Previous Experience
Before joining LoginRadius, Gurjyot Singh worked at ATAN DHARYATI in two capacities. He served as the Event Director for five months in 2019 and held the position of Head of Data Management for two months in the same year. These roles contributed to his experience in managing events and overseeing data management processes.
Education and Expertise
Gurjyot Singh completed his Bachelor of Technology (B.Tech Hons.) in Computer Science and Engineering at Lovely Professional University from 2016 to 2020. Prior to that, he attended St. Joseph's School in Khorabar, Gorakhpur, where he studied Science, Mathematics, and Computer Science, achieving both Secondary and Higher Secondary education from 2004 to 2016. His educational background provides a solid foundation for his technical expertise in application support.
Technical Skills
Gurjyot Singh possesses a strong knowledge of ITIL processes, which are essential for maintaining high-quality support documentation and ensuring efficient service restoration. He is skilled in defining and upgrading processes according to product and customer requirements, which helps in executing operational tasks effectively. His experience in managing application support projects equips him with the necessary skills to handle complex technical issues.