Sudhanshu Agarwal
About Sudhanshu Agarwal
Sudhanshu Agarwal is the AVP of Customer Services at LoginRadius, where he has worked since 2023. He has over 16 years of experience in product implementation and account management, with a strong background in software development and customer service leadership.
Current Role at LoginRadius
Sudhanshu Agarwal serves as the AVP Customer Services at LoginRadius since 2023. In this role, he is responsible for overseeing customer service operations and ensuring high levels of customer satisfaction. His leadership focuses on building high-performance teams and leveraging resources effectively to meet organizational goals.
Previous Positions at LoginRadius
Sudhanshu Agarwal has held several key positions at LoginRadius. He was the Director of Customer Service from 2018 to 2023, where he managed customer service strategies. Prior to that, he served as the Director of Product Operations for one year in 2017, and as Senior Director of Customer Services from 2021 to 2022. His tenure at LoginRadius spans multiple roles that emphasize customer engagement and operational efficiency.
Educational Background
Sudhanshu Agarwal completed his Master of Computer Applications (MCA) at Maharshi Dayanand University from 2006 to 2008. He also holds a Post Graduate Diploma in Computer Applications (PGDCA) from the University of Rajasthan, completed in 2005. Earlier, he earned a Bachelor of Science (B.Sc.) degree in Science and Mathematics from the University of Rajasthan from 2001 to 2003, and completed his 12th grade at Maheshwari Public School from 1997 to 2000.
Professional Experience
With over 16 years of experience, Sudhanshu Agarwal has a strong background in product implementation and account management. He has worked with various companies, including Dice Infocom Pvt Limited, Neerja Software Pvt Ltd, and Multiplex Internet Ventures Pvt Ltd. His expertise includes expanding customer bases, analyzing client feedback, and developing customer retention strategies.
Skills and Expertise
Sudhanshu Agarwal demonstrates expertise in building high-performance teams and effective resource management. He specializes in customer satisfaction, revenue growth, and fact-based account management. His skills include developing project delivery mechanisms and engaging with cross-functional stakeholders, showcasing agility in his approach to leadership.