Bichloan Nguyen
About Bichloan Nguyen
Bichloan Nguyen is an Implementation Coordinator at Logix Communications with extensive experience in CNAM/911 processing, directory listings, and MSAG validation.
Current Role at Logix Communications
Bichloan Nguyen currently holds the position of Implementation Coordinator at Logix Communications. In this role, she leverages her extensive background to coordinate various implementation tasks, ensuring seamless operations. Her proficiency in MSAG validation, address verification, and directory listing processing plays a critical role in her responsibilities.
Previous Experience at Logix Communications
Bichloan Nguyen's extensive tenure at Logix Communications spans 18 years, during which she worked as a CNAM/911 and Directory Listing specialist. Her work involved CNAM and 911 number processing using TextPad, creating necessary files, and sending CNAM/LIDB files through Neustar. She also coordinated with regional entities such as NCTCOG, GHC, Montgomery County, Intrado, ATT Southwest, Denco, and Austin.
Educational Background
Bichloan Nguyen achieved a Bachelor's degree in Business Administration from LeTourneau University, where she studied from 2003 to 2008. This academic foundation has supported her career trajectory, providing her with essential skills and knowledge for her professional roles.
Proficiency in Directory Listing and Systems
With deep expertise in directory listing, Bichloan Nguyen has made significant contributions to researching and correcting directory listings for AT&T and Frontier. She is experienced with the LEX system for processing directory listing orders, and proficient in using various tools such as TextPad, Omnia, Logix360 systems, and the SBC Verigate System.
Additional Skills and Training
Bilingual in English and Vietnamese, Bichloan Nguyen possesses advanced communication skills that aid in client interactions. She completed vocational training at the Texas School of Business in 1991 and the Emerging Manager Program in November 1999. Her technical skills include proficiency with numerous Windows operating systems and MS Office Suites, as well as experience with Remedy and CISS Billing systems and order processing systems like CISS & SOS.