Irene Herrera
About Irene Herrera
Irene Herrera is a Client Advocate at LOGIX Fiber Networks in Houston, Texas, with extensive experience in telecommunications and customer care roles.
Company
Irene Herrera is currently employed at LOGIX Fiber Networks, a prominent organization specializing in fiber network services. Based in Houston, Texas, she fulfills dual roles within the company: Client Advocate and Install Coordinator. LOGIX Fiber Networks is known for its comprehensive telecommunications solutions and strong client relationships.
Title
Irene Herrera holds the position of Client Advocate at LOGIX Fiber Networks. In this role, she works on-site in Houston, Texas, where she is responsible for ensuring customer satisfaction and addressing client needs efficiently. Additionally, she has experience working as an Install Coordinator in the same company, showcasing her versatility and multifaceted skill set in telecommunications.
Professional Background
Irene Herrera has an extensive background in the telecommunications industry. She has previously worked at CenturyLink as a Customer Care Manager and at Level 3 Communications as a Customer Project Coordinator, both located in Houston, Texas. Her career also includes a long tenure at Birch Telecom, where she held various positions such as Facilities Order Coordinator, Account Management Executive, and Office Manager. These roles have shaped her expertise in customer care, project coordination, and client advocacy.
Education and Expertise
Irene Herrera studied at North Harris Community College, where she attended for one year, and at Wharton County Jr College, where she completed basic courses. She graduated from Lamar Consolidated High with a diploma. Her expertise spans telecommunications, Universal Life insurance, and Property & Casualty Insurance. She is proficient in Microsoft Word and has strong skills in negotiation and budgeting.
Previous Experience in Insurance
Before her career in telecommunications, Irene Herrera worked at State Farm as an Insurance Account Representative from 2006 to 2013. During her seven years at State Farm, she gained significant experience in Property & Casualty Insurance and Universal Life insurance. Her diverse knowledge base in both insurance and telecommunications underscores her versatile career path.