Malcolm Jones
About Malcolm Jones
Malcolm Jones is a Telecom Technician at Logix Communications with over 23 years of experience in the telecommunications industry, including roles in operations and engineering management.
Title
Malcolm Jones currently holds the position of Telecom Technician at Logix Communications.
Education and Expertise
Malcolm Jones studied at the US Army School of Microwave Communication from 1983 to 1984. He completed his high school education at Perimeter South Christian Academy from 1976 to 1978. He possesses over 23 years of experience in the telecommunications industry, with expertise in roles such as Field Equipment Installer, Central Office Technician, Network and Equipment Engineer, and Director of Operations. His extensive experience includes working with both IXC (Interexchange Carriers) and CLECs (Competitive Local Exchange Carriers).
Professional Background
Malcolm Jones previously worked as Director of Operations and Engineering at i3 Networks from 2005 to 2008 in the Houston, Texas Area. Prior to that, he was the Manager of Operations and Engineering at BroadRiver Communications in the Greater Atlanta Area from 1999 to 2001. In addition, he has collaborated with various large established companies as well as startup enterprises, enriching his multifaceted work experience.
Key Competencies and Responsibilities
In his current role at Logix Communications, Malcolm Jones is responsible for monitoring and troubleshooting various transport platforms including EoC (Ethernet over Copper), Metro-E, T1, and Fiber. He performs initial testing and turn-up of EoC circuits using the LoopCare system and programs Actelis field equipment. He also troubleshoots the Logix VoIP platform by accessing routers such as Cisco 2600, 2811, 3640, and 7206, as well as Adtran Netvanta 3430, 4305, 3448, 6240, and Adtran TA6xx routers. Additionally, he uses ILEC’s E-Bond systems to manage tickets effectively.