Travis Osborne
About Travis Osborne
Travis Osborne is a Network Transport Technician at Logix Fiber Networks with extensive experience in telecom and network support roles.
Title
Travis Osborne currently holds the position of Network Transport Technician at Logix Fiber Networks.
Professional Background
Travis Osborne has a considerable background in the telecommunications industry, having held various technical roles over the years. His career began at Tellabs as a Field Service Engineer from 1997 to 2009 in Naperville, Illinois. He then worked at Logix Communications, LP as a Tier 1 Technician from 2010 to 2012 in Houston, Texas. Between 2012 to 2013, he served as a Premise Technician at AT&T. Following this, he was employed at tw telecom as a Network Technician II for a year, and then at Level 3 Communications as a Field Tech II for another year. From 2015 to 2018, he worked as Desktop Support II at Roberts Markel Weinberg Butler Hailey PC. He is currently working at Logix Fiber Networks.
Technical Expertise
Travis Osborne has extensive experience in the installation and maintenance of DWDM Platforms, with a particular focus on the Ciena 6500. He is skilled in installing and maintaining Metro rings, including Ciena 5150 and 5160 switches, and conducts routine inspections of critical infrastructure, such as Generators, DC Plants, and HVAC systems. His proficiency extends to interpreting Central Office Drawings and Blueprints, and he is adept at using a variety of telecom testing equipment, including T-BERD, JDSU, CERJAC, Digital Lightwave, VeEX, EXFO FTB Series, and EXFO OTDR.
Software Proficiency
Travis Osborne is proficient in using several cloud-based applications, including Microsoft Office 365, Skype for Business, Adobe Acrobat DC, and Clio. This proficiency aligns with the needs of his roles and enhances his capacity to manage, communicate, and execute tasks efficiently.
Customer Service Skills
Travis Osborne has demonstrated a talent for identifying customer needs and presenting appropriate company product support. His ability to gain customer trust and provide exceptional follow-up services reflects his dedication to customer satisfaction and effective communication.