Lucas Kelleher
About Lucas Kelleher
Lucas Kelleher is a Technical Support Lead at Logixboard, with a diverse background in technical support and customer service across various companies, including Moz and Amazon. He has experience in education and fitness instruction, having worked as an English teacher in Japan and a certified group fitness instructor in Seattle.
Current Role at Logixboard
Lucas Kelleher serves as the Technical Support Lead at Logixboard, a position he has held since 2021. He is based in Seattle, Washington, United States. In this role, he is responsible for overseeing technical support operations and ensuring customer satisfaction through effective problem resolution.
Previous Experience at Moz
Prior to his current role, Lucas worked at Moz as a Technical Support Engineer from 2016 to 2021. During his five years at Moz, he contributed to enhancing customer support processes and provided technical assistance to users in the Greater Seattle Area.
Early Career at Amazon
Lucas Kelleher held multiple positions at Amazon. He began as a Recalls Specialist in 2015 for six months. He then transitioned to an Import Analyst role from 2013 to 2014, where he worked for 11 months. Additionally, he served as a Marketing Database Analyst for two months in 2015.
Teaching Experience in Japan
From 2011 to 2013, Lucas worked as an English Teacher at Interac in Hokkaido, Japan. This two-year experience allowed him to develop his teaching skills and engage with a diverse student population.
Educational Background
Lucas Kelleher studied at Iowa Central Community College, where he earned an Associate of Arts degree in General Studies from 2002 to 2004. He later attended the University of Washington, completing a Bachelor of Arts in Japanese Studies from 2006 to 2008.