Rie Wall
About Rie Wall
Rie Wall is a Customer Success Manager at Logixboard, with a background in customer account management and sales. She has worked at several companies including Avalara, Nestlé, and Sterling, and holds a Bachelor's degree in Communication from the University of Washington Tacoma.
Current Role at Logixboard
Rie Wall serves as a Customer Success Manager at Logixboard, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and retention. Rie's responsibilities include developing strategies to ensure clients achieve their desired outcomes while using Logixboard's services. Her experience in customer success allows her to effectively address client needs and foster long-term relationships.
Previous Experience at Avalara
Rie Wall worked at Avalara as a Customer Account Manager from 2021 to 2022. In this role, she was responsible for managing customer accounts and ensuring their needs were met. Prior to this, she held the position of Account Manager for three months in 2021. Her time at Avalara equipped her with valuable skills in customer retention strategies and consultative selling.
Background in Sales and Account Management
Rie Wall has a diverse background in sales and account management. She worked at Nestlé as an Inside Sales Account Representative from 2020 to 2021, where she focused on sales strategies. Additionally, she served as a Senior Account Manager at Sterling from 2016 to 2018, and as a Sales Development Supervisor at Gravity Payments from 2013 to 2015. These roles contributed to her expertise in decision-making and customer relationship management.
Education and Qualifications
Rie Wall earned her Bachelor's degree in Communication from the University of Washington Tacoma. Her educational background has provided her with strong communication skills, which she applies in her professional roles. This foundation supports her effectiveness in customer success and sales environments.
Technical Skills and Expertise
Rie Wall possesses strong skills in consultative selling and decision-making. She is experienced in using Salesforce.com for customer relationship management, which enhances her ability to track and manage customer interactions effectively. Her expertise in customer retention strategies further supports her role in ensuring client satisfaction.