Anne Piccolo
About Anne Piccolo
Anne Piccolo is the Manager of Enterprise Customer Success at LogRocket, where she has worked since 2022. She has extensive experience in customer success roles at LogMeIn and holds a Bachelor of Arts in Art History from Franklin & Marshall College.
Current Role at LogRocket
Anne Piccolo serves as the Manager of Enterprise Customer Success at LogRocket, a position she has held since 2022. In this role, she is responsible for overseeing customer success initiatives for enterprise clients, ensuring they receive optimal value from LogRocket's services. Her location is in Boston, Massachusetts, where she contributes to the company's mission of improving user experience through effective customer engagement.
Previous Experience at LogMeIn
Prior to her current role, Anne Piccolo worked at LogMeIn in various capacities. She served as a Senior Customer Success Manager in Identity and Access Management from 2018 to 2019 and again from 2019 to 2020. Additionally, she held the position of Customer Success Manager for join.me from 2016 to 2018. Her tenure at LogMeIn provided her with extensive experience in customer success management within the technology sector.
Educational Background
Anne Piccolo graduated from Franklin & Marshall College with a Bachelor of Arts in Art History. She completed her degree from 2011 to 2015, graduating Magna Cum Laude with Departmental Honors. Her academic achievements reflect her dedication and commitment to her studies during her time at the college.
Internship Experience
Anne Piccolo has gained valuable experience through various internships. In 2012, she worked as a Marketing and Technical Intern at LesserEvil Snack Foods for two months. Additionally, she interned at The Barbashop LLC in 2014 for three months and at Tell All Your Friends PR for one month in 2011. These internships provided her with practical skills in marketing, public relations, and technical support.
Early Career Roles
Before her roles in customer success management, Anne Piccolo held several positions that contributed to her professional development. She worked as a Help Desk Assistant in Information Technology Services at Franklin & Marshall College from 2011 to 2014 and as a Technology Tutor from 2014 to 2015. These roles allowed her to build a foundation in technology support and customer service.