Francesca Matira
About Francesca Matira
Francesca Matira is a Product Operations Associate at LogRocket, where she has worked since 2022. She holds a degree in Computer Science from Wentworth Institute of Technology and has previous experience in technical support and software development.
Current Role at LogRocket
Francesca Matira serves as a Product Operations Associate at LogRocket, a position she has held since 2022. In this role, she is involved in optimizing product operations and enhancing user experience. Her responsibilities include collaborating with cross-functional teams to improve product functionality and ensuring efficient operational processes.
Previous Experience in Technical Support
Before joining LogRocket, Francesca worked as a Technical Support Engineer at Fuze from 2019 to 2022. During her tenure, she provided technical assistance and support to customers, helping to resolve issues related to the company's communication software. This role allowed her to develop strong problem-solving skills and a deep understanding of technical support operations.
Co-op Experience in Software Development
Francesca gained valuable experience as a Software Developer Co-op at VISIBLE Systems Corporation in 2018. This position lasted for three months and provided her with hands-on experience in software development within the Greater Boston Area. The co-op experience contributed to her technical skills and understanding of software engineering practices.
Education in Computer Science
Francesca Matira studied Computer Science at Wentworth Institute of Technology from 2015 to 2019. She completed her degree over a four-year period, gaining foundational knowledge in programming, software development, and systems analysis. This educational background has equipped her with the skills necessary for her roles in product operations and technical support.
Early Career at Bright Horizons
Francesca's early career included a position as an Implementation Systems Coordinator Co-op at Bright Horizons in 2018. This role lasted for three months and involved assisting in the implementation of systems to improve operational efficiency. This experience provided her with insights into project coordination and system implementation.