Jamie Deveney
About Jamie Deveney
Jamie Deveney serves as the Senior Commercial Customer Success Manager at LogRocket, a position he has held since 2022. With a diverse background in customer success and management across several companies, he has accumulated extensive experience in the field.
Work at LogRocket
Jamie Deveney has served as the Senior Commercial Customer Success Manager at LogRocket since 2022. In this role, she is responsible for ensuring customer satisfaction and success, leveraging her extensive experience in client management. Based in Boston, Massachusetts, she has contributed to the company's mission of enhancing user experience through effective customer engagement strategies.
Previous Experience in Customer Success
Before joining LogRocket, Jamie Deveney held several positions in customer success management. She worked at Definitive Healthcare as a Senior Customer Success Manager from 2020 to 2022. Prior to that, she was a Senior Client Success Manager at CareerArc from 2013 to 2016. Additionally, she served as a Customer Success Manager and Team Lead at SmashFly Technologies from 2016 to 2019.
Consulting Roles
Jamie Deveney has experience in consulting, having worked at GraceRock for six months in 2019 and at Parsons Strategic Consulting for ten months from 2019 to 2020. These roles allowed her to apply her customer success expertise in various contexts, enhancing her skills in client relations and strategic planning.
Educational Background
Jamie Deveney studied Graphic Design at both the Butera School of Art and the University of Massachusetts Dartmouth. She attended Butera from 2001 to 2003 and the University of Massachusetts Dartmouth from 2000 to 2001. Additionally, she completed her general studies at Waltham High School from 1995 to 1999.
Early Career Development
Jamie Deveney began her career in customer service at Monster, where she held various roles from 2007 to 2012, including Customer Service Representative, Team Lead, and Product Optimization Analyst. She also worked as a Front Office Supervisor at Wyndham International from 2005 to 2006, which provided her with foundational experience in customer relations.