Rachel Wolf
About Rachel Wolf
Rachel Wolf is a Senior Customer Success Manager with a background in television and journalism. She has transitioned from editing news programs to customer success roles, currently working at LogRocket after previous positions at WEVO and WSOC-TV.
Work at LogRocket
Rachel Wolf serves as a Senior Customer Success Manager at LogRocket, a role she has held since 2023. In this position, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her experience in customer success roles equips her to address client needs effectively and foster strong relationships.
Previous Experience in Customer Success
Before joining LogRocket, Rachel Wolf worked at WEVO as a Senior Customer Success Manager from 2021 to 2023. Prior to that, she served as a Customer Success Manager at the same company from 2018 to 2021. Her tenure in these roles contributed to her expertise in managing customer relationships and driving product engagement.
Background in Television and Journalism
Rachel Wolf has a background in television and journalism, having edited the morning news for ABC Charlotte. She also worked as a story editor on various nonfiction programs, which provided her with skills in storytelling and content management. Additionally, she was a News Editor at WSOC-TV Eyewitness News for seven months in 2016.
Education and Expertise
Rachel Wolf studied at the University of North Carolina at Chapel Hill, where she concentrated in Media Studies and Production, achieving a degree in Communications from 2011 to 2015. During her time at the university, she was a member of St. Anthony Hall, which reflects her engagement in campus activities.
Early Career in Media
Rachel Wolf began her career in media with roles such as Story Assistant at BBC America and Post Production Assistant at FIDOTV Channel, both in 2016. These early experiences in the media industry laid the groundwork for her later transition into customer success roles.