Jenn H.
About Jenn H.
Jenn H. is an Information System Architect 2 with over eight years of experience in healthcare instructional design and management. She holds an MBA in Healthcare Management and has a strong background in workflow efficiency, team leadership, and patient experience.
Work at Loma Linda University Health
Jenn H. has held multiple roles at Loma Linda University Health, contributing to various aspects of healthcare management and instructional design. She served as an Assistant Administrator from 2014 to 2016, followed by a position as a Training and Development Specialist from 2016 to 2017. From 2017 to 2021, she worked as an IT Instructional Designer and Clinical Lead, where she managed four neurology clinics and oversaw employee performance. Currently, she is employed as an Information System Architect 2 since 2021, where she regularly interacts with high-level administration and outside providers.
Education and Expertise
Jenn H. completed her Master of Business Administration (MBA) in Healthcare Management from La Sierra University from 2018 to 2021. Prior to that, she earned a Bachelor's degree from the same institution from 2012 to 2015. Her educational background, combined with over eight years of experience in healthcare instructional design and management, showcases her expertise in curriculum development, healthcare management, and regulatory compliance.
Background in Healthcare Management
Jenn H. has a strong background in healthcare management, with a focus on patient experience and regulatory compliance. She has planned CareLink/PlanLink efforts, liaised with outpatient clinics for telemedicine implementations, and led teams in preparing COVID-19 vaccinations. Her nurturing leadership style emphasizes customer well-being and team protection, which has been integral to her roles in various healthcare settings.
Achievements in Instructional Design
With extensive experience in instructional design, Jenn H. has adapted curricula for both physical and digital mediums. She has overseen new hire onboarding, provided support for physicians, and delivered training presentations to Super Users. Her role as a clinical team lead involved resolving issues, managing team performance, and ensuring efficient operations across multiple clinics.
Personal Interests
Outside of her professional responsibilities, Jenn H. enjoys spending time with her daughters and finds peace and happiness at the beach. This balance between work and personal life contributes to her overall well-being and effectiveness in her professional roles.